Dear BRUXE Friend,

‍

We sincerely apologize for bringing you this unexpected update regarding your order, and we truly appreciate your patience and continued support.

Due to the recent worsening shortage of storage chips, our supplier has experienced unexpected delays in providing the required components. As a result, we have had to adjust the shipping schedule for some BRUXE R7 Pro and R8 models.

After confirmation, the latest estimated shipping schedule is as follows:

⚠️ Important Notice Regarding the 12+256GB Version:

‍Due to the extremely limited availability of the required storage chips, the 12+256GB configuration will be released in limited quantities only.

US / CA Versions

• R7 Pro 8+128GB: Shipping starts on August 16th
• R7 Pro 12+256GB: Shipping starts on August 22th
• R8 8+128GB: Shipping starts on August 16th
• R8 12+256GB: Shipping starts on August 22th

Europe / Asia Versions

• R7 Pro 8+128GB / 12+256GB: Shipping starts on July 20
• R8 8+128GB / 12+256GB: Shipping starts on July 25

We fully understand your excitement and expectations for receiving your new BRUXE device. This delay is not related to product quality issues, but is caused by the shortage and delayed supply of key storage components.

Our team is actively working with suppliers to speed up production while ensuring product quality and reliability.

Once your order has been shipped, you will receive a shipping confirmation email with your tracking number, allowing you to follow the delivery status of your package.

Thank you again for your understanding and support.

If you have any questions, please feel free to contact us anytime. Our team will be happy to assist you.